I now have 68 Undeniable Truths for Business Ownership. I just added #68 today:
The path of least resistance for you or one of your employees doesn’t mean it’s the best path for others in the company or your company as a whole.
So often I see individual employees choose the path of least resistance for them only to find that their choice creates unnecessary work for others. This happens most often with employees who are seldom or lightly managed in an environment where there is precious little established process.
A good balance of process and training for employees plus baking into the culture that what we do always affects others is an excellent way to ensure that one employee’s path of least resistance doesn’t become someone else’s extra work.
The Platinum Group.