Good Advice

I just received an email this morning from a friend who was advising me on how to manage a situation within my company. Near the end of his email, he reminded of the DCOM method that he uses – it was a good reminder for me, so I thought I’d pass it along:

  • D = Direction – Give your team members or employees clear, measurable objectives
  • C = Competence – do they know how to do it? – do they need additional training or coaching?
  • O = Opportunity – do they have the time, tools and resources to do it? Can anyone do it?   
  • M = Motivation – Are they willing to do it or is there something of higher priority/concern that’s getting in their way. 

I like this approach. I’ll be using it in the coming weeks and months to manage the situation he and I were discussing.

Bill English, CEO