Friday Five for December 2

Ethics is a controversial topic because many don’t agree on what ethics is and what actions in a given situation would be right or wrong. Drucker takes a stab at it but leaves me wanting more maturity in his ethical framework. Asking my mom if something is OK to do when I’m in my fifties doesn’t seem like a mature way to discern right and wrong. Instead of asking what my mother would think, I try to ask what God thinks and what he’s already said in his Word.

I find buying a car as one of the top 5 worst customer experiences a person can have. And these authors think these tips will help? I don’t think so.

Don Rainey has some sage advice for entrepreneurial CEOs on how to find out which employees are representing you poorly or hurting customer relations. Good idea, Don.

Work-Life Balance is something that many of us struggle with. I can attest that everyone in my company is working harder than ever before. Their loyalty and work ethic are impressive. But we’re all only human. In his book, Margin, Richard Swenson wrote:

Margin is the space between our load and our limits. It is the amount allowed beyond that which is needed. It is something held in reserve for contingencies or unanticipated situations. Margin is the gap between rest and exhaustion, the space between breathing freely and suffocating.
Richard Swenson. Margin: Restoring Emotional, Physical, Financial, and Time Reserves to Overloaded Lives (Kindle Locations 542-543). Kindle Edition.

Gaining margin – or work-life-balance – is something all of us need. And don’t deny it: we all need time to rest and rejuvenate. Even God “rested” after creating everything we see and know. Now, while God has no need for rest because of His full self-sufficiency, we are not God and our bodies do deteriorate over the course of day, requiring our need to rest. If you deny that stress exists or if you don’t do something to manage your stress, you will do this to your own detriment.

In the Marketplace section of the Journal today, their lead story discusses the growing role of the NLRB in deciding what is and is not legally covered speech in social media when it pertains to employees badmouthing their employers, co-workers and/or customers. Little good can come from this, IMHO. What we have, in effect, is an unelected agency (arguably) creating case law that mirrors their personal, agency, political and Obama administration bias simply by the way they frame the problems and argue their cases before an NLRB administrative judge. The whole thing is full of conflict-of-interest angles – from the board needing to justify and further its’ own existence to their need to make the current administration happy with their actions and decisions. In reading their decisions (yes, I subscribe to their RSS Feed and look at what they announce each day), it’s plain to me that the NLRB has little respect for business owners. I would also argue that their entire existence is unnecessary, but that is a point to make another day.

Bill English, CEO


2 thoughts on “Friday Five for December 2”

  1. In regards to following an Ethical Framework, would building a personal ‘guild’ or inner circle be a more efficent manner to help determine ethical responses as opposed to solely pursuing individual research? Not saying Freemasonry is the answer, however one of their core values is exactly this. Are there any groups that you are active in that you can suggest?

    1. Yes. There are usually professional groups you can join as well as creating a Personal Board of Advisors. The PBA is a good way to go and finding a mentor with whom you meet in a regular basis is also a great idea. HTH.

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