Friday Five for August 12

Here is a handy idea that will help you obtain good feedback.

A great book to read: Men and Women in Conversation by Debra Tannen. Can be very helpful when it comes to sales and building customer relationships.

Here are some interesting charts on unemployment and job growth.

This article from HBR points out that the financial crisis was and is being built on bad data.

I also tend to agree with this USA Today article that in spite of the stock market swings in the last few days, the economy is a bit stronger than we’re being led to believe. Now, it’s not robust nor have we “recovered”, but I don’t think we’re on the way to bankruptcy in the short-run.

Bill English, CEO